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CUSTOMER SUPPORT

We offer extensive resources for all current and past products.
Please reference the resources below prior to contacting us for your support needs.

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Trossen Support GPT [BETA]

Try the experimental Trossen Support Assistant for quick help that might save a ticket; if it falls short, submit a ticket and we’ll follow up—typically within 48 hours.

Customer Support Ticket Form

Thanks for submitting. We will reply to your ticket soon.

OUR PROMISE TO YOU

We stand behind our products with an industry-leading commitment to reliability, service,
and long-term support—because we believe performance should be measured in years, not months.

BUILT FOR REAL-WORLD RESEARCH ENVIRONMENTS. COVERS DEFECTS IN MATERIALS AND WORKMANSHIP. WEAR COMPONENTS ARE FIELD-REPLACEABLE AND READILY AVAILABLE.
LIFETIME SUPPORT FOR TROSSEN PRODUCTS 

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© 2025 Trossen Robotics. All Rights Reserved.

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